Our Policies

Terms of Use

Legal User Eligibility

You are entitled to benefit from all our services provided that you meet the eligibility criteria, which are:

  • ● To be legally qualified to deal with the Aziz platform, and to be at least eighteen years old.
  • ● To have an address through which the products are delivered to you.
  • ● To bear the consequences of any violation.

Registration Terms and Obligations By registering as a member of the platform and using our services, you are committed to the following:

  • ● Full approval of all terms, privacy policy, refund policies and return policy.
  • ● Responsibility for maintaining the confidentiality of your account password, and your responsibility for all purchases that occur within the same account.
  • ● Ensure that all information and data you have entered are correct, and bear responsibility for any incorrect information you add.
  • ● Commitment to sending all documents and images (personal, legal or regulatory) required by the platform management immediately upon request.
  • ● Agree to receive and accept various emails.
  • ● Commitment to use the Aziz platform services correctly, for legally authorized purposes, and bear responsibility for errors that may arise from violating this.
  • ● Review the terms and conditions of the Aziz platform periodically to view the changes and updates that may occur to the terms and conditions.
  • ● Do not create more than one buyer/seller account, and we have the right to close accounts opened in a manner that violates the terms and conditions without sending any notice.
  • ● Use a name that has a meaning and not just symbols or numbers.
  • ● Do not use any names that incite hatred, violence or use any of the trademarks as a user name.

Confidentiality of information


  • ● We have the full right to modify, change or update all or some of these terms, conditions and policies at any time, and these changes are automatically binding on the user/buyer once they are published on the Aziz platform.
  • ● We are committed to maintaining the confidentiality of customer accounts, their data and contact information, and all purchase data and products purchased, and they are not disclosed except when necessary and in accordance with the regulations, rules and instructions. Intellectual Property.
  • ● Everything included in the Aziz platform (data, images, graphics, software, etc.) is the complete and comprehensive property of the institution that owns the platform, and constitutes rights protected under applicable legal systems.
  • ● No person, entity, institution, or party has the right to use what is included in the Aziz platform (content, intellectual property rights, or trademarks) without the written consent of the owner. Your personal information and payment methods.
  • ● If you wish to purchase any product, you will have to use payment and receiving methods that are acceptable on the Aziz platform and are legal and do not violate any of the applicable systems in the State of Yemen and the Gulf.
  • ● You have the legal right to use the payment methods that you use to complete the purchase of products, and that the information you provide us with is true, correct, and complete.
  • ● When you provide us with your information, you grant us the right to provide information to third parties (stores and sales companies - shipping companies - delivery representatives ... etc.) for the purpose of facilitating the arrival of goods or products to your address.
  • ● If you contract on behalf of another person, you will need to provide their personal information, and you must obtain the consent of other persons before providing us with their personal information, as access to view or modify their information will only be available through your account.

General Terms

  • ● The Aziz platform management has the right to request any document or document to identify the user.
  • ● The Aziz platform management has the right to make changes at any time to the Aziz platform, its design, or the prices of the goods and products displayed therein.
  • ● The institution that owns the site has the right to take the necessary legal action in the event of any violation of the terms and conditions.
  • ● We reserve the right to refuse or cancel your purchase order at any time for certain reasons including - but not limited to - the unavailability of the product, errors in the description or price of the product, an error in your order or for any other reasons.
  • ● You must commit to registering your correct address or the address of the recipient of the product in a detailed, clear and unambiguous manner, and you must also put your phone number or the phone number of your representative in receiving.
  • ● In case the shipment is delayed beyond what was agreed upon, please contact customer service on the toll-free number 0000000 or live chat or on customer support@Azizshopping.com on the Aziz platform to follow up on receiving the product